Privacy

Privacy policy.

A plain-language summary of how we handle information collected through this website.

Information we collect

We collect information you provide through our website forms — for example, contact details, property details, rental inquiry details, maintenance requests, tenant questions, and move-out notices. We do not collect credit-report information, government identification, or banking information through general website forms.

How we use your information

We use submitted information solely to respond to your inquiry, provide requested services, coordinate with property owners and tenants, and maintain records related to our management services.

Storage and security

Submissions are stored in a protected administrative environment with restricted access. We take reasonable measures to protect your information from unauthorized access, disclosure, alteration or destruction.

Sharing your information

We do not sell or rent personal information. We may share information with contractors or service providers strictly as necessary to respond to your request or provide our services (for example, arranging a repair). We may disclose information where required by law.

Retention

We retain submissions only as long as reasonably necessary to respond to your inquiry, provide our services, and meet legal or accounting requirements. Information no longer needed is deleted on a routine basis.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us. Some information may be retained where required for legal, accounting or tenancy-record reasons.

Contact

For privacy questions, contact us at info@primepropertypartners.ca or 416-319-1648.

This policy is provided for general information and may be updated from time to time. It does not constitute legal advice.